Site visit & diagnosis
We come to your home or office: water supply, pressure, space, actual usage. The quote is free and without obligation.
Installation, maintenance and service. Our core expertise.
Every Talassa unit sold by EGBT SA is fitted by our technicians, monitored under a maintenance contract and repaired by the same team, across Geneva and the whole canton of Vaud.
- Exclusive Talassa distributor in Switzerland
- Installed & serviced by EGBT SA, Geneva & Vaud
- A local contact, not a call centre
Our process, from site visit to after-sales
-
-
A clear quote
Equipment, installation, consumables, maintenance contract: everything in writing, in CHF, no hidden lines. Answer within one business day.
-
Clean installation
Connection, settings, commissioning, quality test. Half a day for a dispenser, about two hours for a filter or RO unit.
-
Scheduled maintenance
Cartridge changes, checks, circuit sanitisation for dispensers. Every deadline is scheduled and announced in advance.
-
Local after-sales
In the event of a fault, a technician based in the region contacts you and intervenes promptly, with no offshore hotline.
The maintenance contract
Annual contracts covering preventive visits, genuine EMMO filters and cartridges, sanitisation and priority call-outs. A report after every visit, useful for your self-checks if you host the public.
Coverage
Geneva, Carouge, Vernier, Lancy, Meyrin. Nyon, Morges, Lausanne, Yverdon-les-Bains and the whole canton of Vaud.
24 h
to receive your quote
½ day
to install a dispenser
1–2× /year
maintenance visits depending on equipment
100 %
of call-outs by our own technicians
Frequently asked questions
Do you operate outside Geneva and Vaud?
No, and it’s a deliberate choice. We voluntarily limit our territory to Geneva and the canton of Vaud: that is what allows us to guarantee short lead times, technicians who know your water network, and genuinely responsive after-sales.
Are cartridges kept in stock?
Yes. Genuine EMMO cartridges, filters and consumables are stocked locally by EGBT SA. No overseas ordering, no supplier lead time: what’s needed is in the technician’s vehicle at the scheduled visit.
Can I take out maintenance for equipment that is already installed?
Yes, for any Talassa/EMMO unit already in place. We start with an inspection visit, circuit condition, settings, filter wear, and the maintenance contract then starts on a sound basis.
How fast are repairs?
You call, a local technician calls you back quickly to qualify the fault, often solvable over the phone. If a visit is needed, customers under a maintenance contract get priority call-outs.
Let’s discuss your project.
Free quote within one business day, installed by our own technicians across Geneva and Vaud.